6 min read
Micah Levin | Digital Marketing - Jul 6, 2021

Handling Brand Crises With Social Listening

There are many types of crises that professionals of all stripes have to deal with when operating within the marketplace. If you work on a crisis management team - usually as a Public Relations (PR) Manager - then you have a...
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11 min read EN BLOG - How to Gather and Use Customer Insights to Improve the Consumer Experience
Ray Hein | Social Listening - May 3, 2021

How to Gather and Use Customer Insights to Improve the Consumer Experience

Consider that over half of all customers expect that brands will anticipate their needs.How can you anticipate customer needs if you have no idea what they are? This is where customer insights come in.By understanding how your...
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10 min read
Micah Levin | Brands - Jan 8, 2021

Improve Your Market Research Game With These Top 7 Free & Paid Tools

The “age of the digital” should really be called the “age of information”, as it facilitates everything we do, and all decisions we make when it comes to our lives - professionally and personally. This bears mentioning because...
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10 min read
Micah Levin | Content Marketing - Jan 6, 2021

Kick Off 2021 With These 10 Social Media Management & Analytics Tools

We made it! 2021 is here, and it doesn’t have to be a continuation of the last difficult 10 months that have plagued brands and agencies alike. Using Social Media Management & Analytics, marketing and insights professionals can...
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11 min read
Micah Levin | Brands - Dec 30, 2020

Top 11 Must-Use Market Research Companies in 2022

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9 min read
Micah Levin | Content Marketing - Dec 29, 2020

Politics & Social Listening DO Mix: 5 Incredible Ways To Make Market Research Work For Your Next Political Campaign!

**THIS ARTICLE ONLY SCRATCHES THE SURFACE FOR POLITICAL SOCIAL INTELLIGENCE. FOR AN EVEN DEEPER DIVE INTO POLITICS & SOCIAL LISTENING, CHECK OUT OUR LATEST REPORT ON THE 2020 US PRESIDENTIAL ELECTION**
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8 min read
Micah Levin | Brands - Dec 22, 2020

Know Your Millennials: Optimizing Your Consumer Intelligence Efforts For The New Age of Marketing

❤️ “Young people need to be asked what matters to them, not told what matters.” - Jeff Martin, CEO of Tribal Brands Inc.❤️
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10 min read EN BLOG - Social Listening vs Social Media Analytics vs Social Media Management
Jared Silitonga | Data - Dec 9, 2020

Same Same, But Different? Settling the Record Straight on Social Media Listening, Social Media Analytics, and Social Media Management

Social Media Listening, Social Media Analytics, and Social Media Management – that’s a whole lotta terminologies thrown about these days.
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6 min read Staying Consumer Driven: The Big Reason Why Consumer Insights Is Key In Market Research - EN BLOG
Jared Silitonga | Customer experience - Dec 8, 2020

Staying Consumer Driven: The Big Reason Why Consumer Insights Is Key In Market Research

From identifying market needs to creating products and services that satisfy customers, the purpose of market research has evolved inherently towards enabling companies to be more customer centric.
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6 min read
Micah Levin | Brands - Dec 7, 2020

5 Social Listening Tools Every Marketer Needs To Keep Their Eyes On

Social Listening Is The Name Of The Game
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