6 min read 3-ways-consumer-insights-improve-brand-reputation
Ardini Insyirah | Digital Marketing - Oct 14, 2021

3 Ways Consumer Insights Improve Brand Reputation

“People mention a good brand experience to an average of nine people, but will talk about a bad experience to 16 people.”
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9 min read Blog - 7 Ways to Use Social Listening for Customer Service - Featured Banner
Andy Ang | Digital Marketing - Oct 11, 2021

7 Ways to Use Social Listening for Customer Service

Responding to customers on social media can increase advocacy by 25% and decrease churn rate by 15%.
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8 min read Digimind Blog - The importance of your brand experience on social media - Featured Banner
Ardini Insyirah | Digital Marketing - Oct 8, 2021

The Importance of Your Brand Experience on Social Media

73% of customers view brand experience as an important factor in their purchasing decisions, behind price and product quality.
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6 min read Best-Social-Media-Marketing-Strategies-To-Boost-Branding
Ardini Insyirah | Digital Marketing - Aug 31, 2021

Best Social Media Marketing Techniques to Boost Branding

Most companies spend 15% to 25% of their digital marketing budget on social media marketing efforts, including organic and paid strategies. As we know, marketing is an essential part of any brand. One study showed that most...
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10 min read
Micah Levin | Content Marketing - Jan 6, 2021

Kick Off 2021 With These 10 Social Media Management & Analytics Tools

We made it! 2021 is here, and it doesn’t have to be a continuation of the last difficult 10 months that have plagued brands and agencies alike. Using Social Media Management & Analytics, marketing and insights professionals...
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10 min read EN BLOG - Social Listening vs Social Media Analytics vs Social Media Management
Jared Silitonga | Data - Dec 9, 2020

Same Same, But Different? Settling the Record Straight on Social Media Listening, Social Media Analytics, and Social Media Management

Social Media Listening, Social Media Analytics, and Social Media Management – that’s a whole lotta terminologies thrown about these days.
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