9 min read Exclusive-Insights-Into-AI-and-Insurance-Featured Image
CYL | Crisis Management - Apr 4, 2024

Exclusive Insights Into AI and Insurance

As AI advancements continue to push boundaries, the delineation of liability within the insurance realm becomes increasingly ambiguous. How does this uncertainty resonate with consumers?
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12 min read
CYL | Crisis Management - Apr 2, 2024

Hermès Birkin Lawsuit: Breaking down Exclusive Insights

Few brands command the reverence and prestige associated with Hermès. Renowned for its timeless craftsmanship and iconic designs, the French luxury brand has long been synonymous with exclusivity and sophistication.
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30 min read How to optimize your crisis monitoring on social networks?
Christophe Asselin | Crisis Management - May 9, 2023

Crisis Monitoring : Definition and Tips for Carrying it Out Effectively

How to Optimize Your Crisis Monitoring on Social Networks? Since 2019, the world has experienced a series of global crises, and all companies and organizations will likely encounter a crisis at some point. In addition to...
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8 min read E-reputation Monitoring: 3 Steps to Audit and Map Your Reputation - Digimind Blog
Gabrielle Aliotta | Crisis Management - Sep 29, 2022

E-reputation Monitoring: 3 Steps to Audit and Map Your Reputation

The Challenges of E-Reputation Monitoring for Your BrandReputation is the perception that Internet users have of your company, your brand, or the people who collaborate with it (executives, employees). Digital reputation or...
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12 min read 3 essential KPIs to predict and measure the real impact of a crisis on your brand reputation - Digimind Blog
Gabrielle Aliotta | Crisis Management - Sep 8, 2022

3 Essential KPIs to Predict and Measure the Real Impact of a Crisis

Smartphone-based social media, as so many mobile users have witnessed, has led to instant propaganda and sharing, the importance of influencers, the virality of specific topics, and the polarization of speech. Discussions can...
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14 min read 3 steps to measure the impact of reputation crises on your brand
Jared Silitonga | Crisis Management - Sep 8, 2022

3 Steps to Measure the Impact of Reputation Crises on Your Brand

While a company can try to strengthen its brand reputation through communication and content campaigns, brand perception is ultimately shaped by consumers' opinions and experiences.
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8 min read How to Effectively Manage Reputational Risk Challenges? - Digimind Blog Image
Gabrielle Aliotta | Crisis Management - Sep 6, 2022

How to Effectively Manage Reputational Risk Challenges?

Why is reputation risk a "different" risk? Unlike market and credit risks, whose impact can be contained, reputational risks often arise from the amplification of another problem that can occur anywhere. In fact, business risks...
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9 min read Digimind social listening Blog How to build your online brand reputation
Nico Prins (Guest Author) | Crisis Management - Jan 10, 2022

How to Measure Your Online Brand Reputation?

Online brand reputation is the image of your company seen by the internet users. Various factors like online reviews, consumer forums, news articles, social behavior, and visibility in search results impact your brand reputation.
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8 min read image-from-rawpixel-id-56155-jpeg
Alina Taher | Crisis Management - Aug 8, 2019

What Factors Cause Bad Buzz and Crises on Social Networks?

65% of companies who have experienced a reputation crisis say that social media made their crisis more difficult to manage; however, 55% feel social media aided their recovery. How has social media impacted the spread of bad buzz...
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3 min read
Heather Aponte | Build Strategy - Jan 31, 2018

Measuring PR Success in the Digital Age: Why Integrating Offline and Online Insights is Imperative

PR is all about understanding your audience and providing them with the messages they will pay attention to on the medium that that is most appropriate. And even with the shift in focus to digital outlets for most marketing and...
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