“There's nothing you can know that isn't known; nothing you can see that isn't shown – all you need is love”, as famously sung by The Beatles, is a testament to how customers want to be treated.

Look at you, all dressed up and ready to seize the day for your brand through social listening. Well that’s swell, but when you get to the computer *GASP* you realize that you’re without a proper social media analytics tool at...

We made it! 2021 is here, and it doesn’t have to be a continuation of the last difficult 10 months that have plagued brands and agencies alike. Using Social Media Management & Analytics, marketing and insights professionals...

  **THIS ARTICLE ONLY SCRATCHES THE SURFACE FOR POLITICAL SOCIAL INTELLIGENCE. FOR AN EVEN DEEPER DIVE INTO POLITICS & SOCIAL LISTENING, CHECK OUT OUR LATEST REPORT ON THE 2020 US PRESIDENTIAL ELECTION**

   

   

2020 has undoubtedly shaken up businesses of different industries and sizes, especially those that heavily relied on foot traffic for revenue and upkeep that dissipated at the height of the Covid-19 pandemic. Retail stores,...