“Up to 97% of businesses are located via an online search, and 90% of people surveyed say they're influenced by customer reviews and word of mouth, no matter if they're positive or negative.”

Almost three-quarters of marketers surveyed for a Hootsuite report ranked “increased acquisition of new customers” as their top outcome for social media in 2021, a 58% year-over-year increase.

“People mention a good brand experience to an average of nine people, but will talk about a bad experience to 16 people.”

73% of customers view brand experience as an important factor in their purchasing decisions, behind price and product quality.

The world’s largest customer review institution for business software and services, G2, has named Digimind a leader in its latest quarterly report for the 14th time consecutively. G2 is where businesses can discover, review...

Most companies spend 15% to 25% of their digital marketing budget on social media marketing efforts, including organic and paid strategies. As we know, marketing is an essential part of any brand. One study showed that most...