21 min read Blog - Featured Image - The Complete Guide to Social Listening for Instagram
Jared Silitonga | Instagram - Nov 5, 2021

The Complete Guide to Social Listening for Instagram

Instagram has become somewhat a search engine in its own right for the new generation of internet users.
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6 min read Blog - 3 Steps to Protect Your Brand Reputation on Social Media
Ardini Insyirah | Digital Marketing - Oct 28, 2021

3 Steps to Protect Your Brand Reputation on Social Media

“Up to 97% of businesses are located via an online search, and 90% of people surveyed say they're influenced by customer reviews and word of mouth, no matter if they're positive or negative.”
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7 min read
Ardini Insyirah | Digital Marketing - Oct 20, 2021

How to Identify Issues of a Failed Social Media Campaign

Almost three-quarters of marketers surveyed for a Hootsuite report ranked “increased acquisition of new customers” as their top outcome for social media in 2021, a 58% year-over-year increase.
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6 min read Blog - The Role of A Customer Insights Management Tool in 2022 - Banner
Andy Ang | Digital Marketing - Oct 18, 2021

The Role of A Customer Insights Management Tool in 2022

Use a customer insights management tool to keep up with customers’ ever-changing preferences
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6 min read 3-ways-consumer-insights-improve-brand-reputation
Ardini Insyirah | Digital Marketing - Oct 14, 2021

3 Ways Consumer Insights Improve Brand Reputation

“People mention a good brand experience to an average of nine people, but will talk about a bad experience to 16 people.”
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9 min read Blog - 7 Ways to Use Social Listening for Customer Service - Featured Banner
Andy Ang | Digital Marketing - Oct 11, 2021

7 Ways to Use Social Listening for Customer Service

Responding to customers on social media can increase advocacy by 25% and decrease churn rate by 15%.
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8 min read Digimind Blog - The importance of your brand experience on social media - Featured Banner
Ardini Insyirah | Digital Marketing - Oct 8, 2021

The Importance of Your Brand Experience on Social Media

73% of customers view brand experience as an important factor in their purchasing decisions, behind price and product quality.
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8 min read G2-Leader-Digimind-Social-2021
Ardini Insyirah | Digital Marketing - Sep 15, 2021

Digimind A Constant Leader on G2: Why Companies Love Us

The world’s largest customer review institution for business software and services, G2, has named Digimind a leader in its latest quarterly report for the 14th time consecutively. G2 is where businesses can discover, review...
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7 min read Digimind blog 6 vital steps to maximize the value of your consumer insights
Carl Fisher | Customers - Sep 1, 2021

6 Vital Steps to Maximize the Value of Your Customer Insights

It’s no secret that data is one of the main assets of any business in this digital world.
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7 min read Best-Social-Media-Marketing-Strategies-To-Boost-Branding
Ardini Insyirah | Digital Marketing - Aug 31, 2021

Best Social Media Marketing Techniques to Boost Branding

Most companies spend 15% to 25% of their digital marketing budget on social media marketing efforts, including organic and paid strategies. As we know, marketing is an essential part of any brand. One study showed that most...
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