As leaves turn from green to brown and cover the ground, we’re here to welcome the beginning of Q4 with a warm cup of tea. May you be working remotely or in the office, adjusting to the constantly changing ‘new normal’ is no...

Almost three-quarters of marketers surveyed for a Hootsuite report ranked “increased acquisition of new customers” as their top outcome for social media in 2021, a 58% year-over-year increase.

Use a customer insights management tool to keep up with customers’ ever-changing preferences

“People mention a good brand experience to an average of nine people, but will talk about a bad experience to 16 people.”

Responding to customers on social media can increase advocacy by 25% and decrease churn rate by 15%.

73% of customers view brand experience as an important factor in their purchasing decisions, behind price and product quality.

For enterprises wanting to anchor their footprint in the social media domain, China is undoubtedly a goldmine for audience growth, considering it is the largest populated country with close to a billion social media users.

The world’s largest customer review institution for business software and services, G2, has named Digimind a leader in its latest quarterly report for the 14th time consecutively. G2 is where businesses can discover, review...

It’s no secret that data is one of the main assets of any business in this digital world.

Most companies spend 15% to 25% of their digital marketing budget on social media marketing efforts, including organic and paid strategies. As we know, marketing is an essential part of any brand. One study showed that most...