Melissa Chue

Melissa is a digital advocate who loves diving into the latest trends in digital and social media. Since joining Digimind’s marketing team in 2015, she has written studies for over 15 industries in Asia Pacific. When she is not telling stories about data, Melissa can be found exploring her favourite cafes and hangouts on Instagram @chuepachups.
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Recent Posts

2 min read facebook-vs-twitter-vs-instagram
Melissa Chue | Asia Pacific - Jul 11, 2017

Facebook vs Twitter vs Instagram: How Customers Are Interacting with Online Retailers on Social

According to Social Media Examiner’s 2016 Social Media Marketing Industry Report, 90% of marketers surveyed cited “figuring out how to best connect with people” a key concern, with 86% of the same group considering “locating...
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6 min read 3 Ways Social Media Monitoring Can Boost the Product Development Process-1
Melissa Chue | Benchmark - Jul 4, 2017

3 Ways Social Media Monitoring Can Boost the Product Development Process

While social media listening has become a crucial part of a marketer’s arsenal, how can insights gleaned from social media be interpreted to serve other business goals, such as product development?
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8 min read 5-benefits-of-Social-Listening-for-your-Content-marketing-1
Melissa Chue | Build Strategy - Jun 28, 2017

5 Ways You Can Improve Your Content Strategy with Social Listening Techniques

With 70% of consumers preferring to discover a brand by content rather than by advertising, it’s no secret that content has grown to be an important part of a marketer’s arsenal. In addition, Nielsen’s Global Trust Advertising...
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2 min read cmo-innovation-summit-hongkong-2017
Melissa Chue | Asia Pacific - May 29, 2017

Delivering Stand Out Customer Experiences | CMO Innovation Summit Hong Kong 2017

The second day of CMO Innovation Summit saw marketing decision makers from Hong Kong gathering to discuss more upcoming digital marketing trends, as well as hear from a stellar line-up that included Forrester Research, Google,...
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6 min read
Melissa Chue | Benchmark - Feb 2, 2017

How to Create Reports to Prove Your Social Media ROI

With the focus shifting from vanity metrics to real business opportunities that a digital agency is able to develop for its clients, the organization and creation of social media reports for various decision makers is gaining...
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2 min read EN_B2CBanks_BlogCover
Melissa Chue | Build Strategy - Feb 1, 2017

Report: What do Singapore's customers want from banks?

In our follow up to Singapore's Top 3 B2C Banks on Social, we take a look at which products and services Singaporeans talk about the most on social media.
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2 min read Key-Marketing-Concepts-2017-1
Melissa Chue | Build Strategy - Jan 31, 2017

Key Marketing Concepts in 2017 II: Technology

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1 min read EN_B2CBanks_BlogCover (1)
Melissa Chue | Benchmark - Jan 26, 2017

Report: Singapore's Top 3 B2C Banks on Social Media

The B2C banking industry is a fast-paced one that is often faced with digital disruption and updates in technology.
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3 min read online-repuatation-1-3
Melissa Chue | Brands - Jan 12, 2017

20 Best Practices for Managing Your Online Reputation III: Reach & Influence

In part three of our four part series on 20 best practices for managing your online reputation, we look at how brands can optimise their reach and influence.
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2 min read
Melissa Chue | Build Strategy - Jan 10, 2017

17 Social Media Trends to Follow in 2017 (1): Content

With the new year, comes new possibilities and development in technology and social media. Here are 17 social media trends that marketers can't miss in the new year in digital, starting with content:
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