The best contingency plans are executed in a timely manner. See how you can quickly measure and analyze the impact of a crisis on your brand's reputation and define your next course of action.
In our second edition of AfterWork in Singapore, guest speaker Joanna Wong, Head of Business Marketing APAC at Spotify, speaks on the importance of using data to create relevant and engaging customer experiences.
In the eternal quest for revenue and growth, it’s easy for companies to overlook the opportunity available in simply improving customer retention. The average...
Businesses can leverage social media networks, as well as insights from social media, to improve their market position and increase revenue. Here are eight business opportunities you can unlock with social media.
Customer engagement can be a powerful tool to increase brand awareness, and build loyalty for your business. Here's how brands can do it right.
One common website goal for marketing teams is to drive traffic to websites, because if your website isn’t attracting visitors then you won’t be generating sales or achieving your business goals. Here's how you can drive website traffic through social.
Without data, brand awareness campaigns become little more than a shot in the dark. Here's how marketers can reach the right audience on the right channels.
The rise of social media as a communication channel has enabled customers to share millions of opinions about brands every day. Here's how you can access real-time consumer insights to increase customer engagement, brand loyalty, and ultimately, sales.
Although marketers of a certain age tend to claim millennials are killing department stores, online retailers, in fact, are to blame.
Last week, JackThreads went out of business. The death of an online brand provides an important opportunity to reflect on certain pressures unique to them.