4 Tips for Increasing Customer Engagement for Online Retailers

Customer engagement through social media continues to be a top priority for retail marketers. How can brands build engagement and advocacy online?

Facebook vs Twitter vs Instagram: How Customers Are Interacting with Online...

With a pool of empowered customers and an increasing number of industry players, online retailers are facing a growing challenge of being heard by the right customers. From producing relevant and engaging content, to disseminating it, how can brands stay on top of the competition, while making sure that they are reaching the right customers on the right channels?

3 Ways Social Media Monitoring Can Boost the Product Development Process

While social media listening has become an crucial part of a marketer’s arsenal, how can insights gleaned from social media be interpreted to serve other departments, such as product development?

How Social Listening Can Reveal Your Competitors’ Strategies

The ability to monitor your competitors & gain insight into their activities on social is a benefit that is just as helpful as monitoring your own audience.

5 Ways You Can Improve Your Content Strategy with Social Listening...

Marketers are increasingly using social data to collect insights and predict market trends, to create targeted and engaging content for their audience. Here, we will consider the 5 key benefits of using social listening to drive content marketing strategies: customer profiling, analysing key trends, detecting influencers, assessing user generated content, and benchmarking owned content.

Influencing the Customer Journey with Social | Corporate Social Media Summit...

On Thursday, June 15th, Digimind had the pleasure of participating as a gold sponsor at the annual Corporate Social Media Summit in New York City.

Sneaker Brands’ Unique Opportunity in Social Listening

Once a sole interest of children and athletes, sneaker collecting became a passion for adults of various walks of life. Here's how retailers can capitalize.

Three Brand Benefits of Sponsoring Endurance Challenges

Endurance challenges afford outdoor and athletic brands unique marketing opportunities—not to simply fill signup sheets, but to take real shots at virality.

Delivering Stand Out Customer Experiences | CMO Innovation Summit Hong Kong...

The second day of CMO Innovation Summit saw marketing decision makers from Hong Kong gathering to discuss more upcoming digital marketing trends, as well as hear from a stellar line-up that included Forrester Research, Google, and Marriott International.

Tackling Social Media Analytics Challenges | The Social Shake-Up May 2017

Digimind was the life of the party at Social Shake-Up Atlanta. Here's a recap of the roundtable discussion we hosted.