4 min read
Graeme Anderson | Community Manager - Nov 21, 2017

Customer Social Media Interaction in 2017

Each minute, a huge amount of social media activity occurs. Every minute, there are 452,000 new tweets, 156 million emails are opened, 15,000 gifs are sent over Messenger, 1.8 million Snapchats are sent, 751,522 dollars are...
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4 min read
Graeme Anderson | Community Manager - Oct 19, 2017

5 Key Questions for Detecting Market Trends Using Social Media

A case study of a communication agency’s analytical study of social media to discover market trends.
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5 min read
Graeme Anderson | Community Manager - Oct 5, 2017

Insurance and Customer Experience: 60% of Millennials Want Both Traditional and Digital Communications

Insurers and Millennials: Defining the Consumer Relationship
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5 min read
Jerome Maisch | Community Manager - Dec 7, 2016

#DumpKelloggs: When Brand Reputation and Political Sentiment Clash on Social Media

Just this past Tuesday, Bretibart declared war on Kellogg's major cereal brand. The latter pulled the trigger on their advertising campaign with Breitbart, stating that the media outlets values are not aligned with the...
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9 min read
Jerome Maisch | Community Manager - Jun 30, 2016

The Power of GIFs for Brands

“Center for GIFs, Giphy at  $55 million was raised during  a valuation to $300 million."
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3 min read
Jerome Maisch | Community Manager - Jul 15, 2014

14 Things Only Social Media Managers Will Understand

Let’s face it. Being a social media or community manager definitely has its ups and downs, given that it has the reputation of being all fun and no work. So, in honor of my fellow community managers out there, we've put...
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3 min read
Jerome Maisch | Community Manager - Jun 16, 2014

Community Managers: 10 Tips to Excel in Online Engagement

 
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5 min read
Jerome Maisch | Community Manager - Aug 29, 2013

How to win with Social Media? Throw a party for 2 billion people!

Want a winning social media strategy? Learn how to throw a party for 2 billion people. Here we show you how in seven steps.
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