A case study on how social media reporting dashboards improve service offerings, generate new business, and increase customer loyalty.

Discussion about digital campaigns tends to erect barriers between online and offline marketing, however, the two dimensions can be highly complementary in improving customer experience. Business strategists must not only adapt...

A case study on how ASUS took advantage of social listening to profile consumers and optimize the launch of a new smartphone.

A collection of case studies showcasing the best insight-driven techniques with which agencies can improve profitability.

A case study of how a leading international marketing and communications agency, utilized social insights to win one of its most competitive pitches.

During Social Media Week, Digimind had the chance to catch up with some notable influencers and industry leaders. In this series, we chat one on one with digital media’s best and brightest—this time with some smart folks over at...

During Social Media Week, Digimind had the chance to catch up with some notable influencers and industry leaders. In this series, we chat one on one with digital media’s best and brightest—this time with the CEO of Bloglovin',...

With the focus shifting from vanity metrics to real business opportunities that a digital agency is able to develop for its clients, the organization and creation of social media reports for various decision makers is gaining...