9 Ways To Get More Feedback from Internal Customers

Feedback is a crucial component of the intelligence cycle - it can help practitioners to highlight specific areas for improvement, identify gaps in intelligence...

Monitoring and Analyzing Social Media Trends: The Best Practices

The ability to monitor trends in real time is an incredibly valuable tool for anticipating changes in the market and remaining at the forefront of competition.

How to predict the future using Social Media Monitoring

If we could look into a crystal ball and see the future, the word ‘regret’ probably wouldn’t feature in the human vocabulary. Because if...

The Power of GIFs for Brands

“Center for GIFs, Giphy at  $55 million was raised during  a valuation to $300 million." The "animated GIF" (GIF standing for "Graphic Interchange Format") is...

Top 20 Twitter Accounts for Banking & Finance

Banking and finance impacts almost every aspect of our lives, even if we don't realize it. Our jobs, salaries, and mortgages are all heavily...

20 Twitter Consumer Insights Accounts to Follow

When a company finds a shift in consumer behavior due to a changes in the social, cultural, technological, environmental, political or technological landscapes, consumer insights researches quickly dig...

New Influencers Map: Identify and Compare Key Influencers

We’re excited to announce the release of a new feature in Digimind Social, the Influencers Map. This map provides a comprehensive view of key influencers...

20 Twitter accounts to follow in the retail sector

Who doesn't love retail? It is the powerhouse of almost every economy. Each and everyday consumers spend billions of dollars on food products, household...

Celebrating Chinese New Year 2018 on Social Media

Here's how internauts in Hong Kong, Indonesia, Malaysia, Singapore and The Philippines discussed Chinese New Year on social media.

The Analytics of Outrage: How Social Media Reacted to United Airlines

Specific to the outrage United Airlines recently inspired is this is the first time in history a viral act of violence came at the hands of a commercial brand.