How to Get, Analyze, and Use Consumer Insights from Social Media

The potential of listening to your customers on social cannot media be understated. Here are ten ways you can detect and analyze consumer insights to better understand them!

3 Things Brands Should Know About Twitter’s Sports Video Partnership in...

This year at Sportel Asia, Twitter announced a new premium content video partnership with nine leading sports channels around the region, giving fans access...

How to Filter Out the Noise On Social Media

For brands seeking insight into any given topic or discussion, it’s important to sift through the excess mentions that aren’t exactly pertinent. For this, you’ll need noise filters.

Are You Listening? How Social Media Monitoring can benefit Universities and...

Universities and colleges around the globe have the ability to drastically transform and enhance their research, marketing and business strategy through the power of Social...

Creating Customer Experiences that Achieve Objectives | AfterWork Singapore September 2017

In our second edition of AfterWork in Singapore, guest speaker Joanna Wong, Head of Business Marketing APAC at Spotify, speaks on the importance of using data to create relevant and engaging customer experiences.

Top Challenges and Opportunities for Online Retailers Using Social Listening

Last week, JackThreads went out of business. The death of an online brand provides an important opportunity to reflect on certain pressures unique to them.

The Marketer’s Cheat Sheet to Improve Customer Engagement on Social Media

Customer engagement can be a powerful tool to increase brand awareness, and build loyalty for your business. Here's how brands can do it right.

The 5 Most Disruptive Retail Marketing Trends in 2018 and Beyond

We’ve gathered the top retail marketing trends and predictions from industry experts around the world to help you make sense of all the disruptions from social media and technology. Pull up your shopping cart for 2018’s retail trends and tips you’ll want to check out!

Digimind Ranked a Top Social Media Monitoring Tool in 2014 Goldbach...

Great news! We’re thrilled to announce that Digimind has been recognized as one of the Top 15 Social Monitoring Tools by Goldbach Interactive in...

SMW Buzz: ‘Toddler’ Pages & Competing With Your Own Brand

For those who missed out on day one of Social Media Week, here's our recap of the most fascinating presentation of the day.